Twenty-plus engagements spanning real-estate marketing, customer-experience design, and digital transformation — for developers, agencies, factories, and my own ventures. Filter by what you're looking for.
Led a ~40,000 m² development end-to-end — feasibility & market studies, brand build, investor acquisition, and live auction execution.
Owned the full development marketing cycle — studies → brand → investor acquisition → auction — from a blank brief to a closed sale.
Managed the complete project marketing lifecycle — market studies, brand identity, investor outreach, and auction — replicating a proven end-to-end playbook.
Land-auction event management paired with X and Snapchat investor campaigns — from venue and event flow to digital acquisition.
Product marketing manager for a residential development of 1,000+ apartments across 48 buildings — positioning, sales collateral, and go-to-market.
Handled marketing and customer service for the Marif development — a project recognized with a Property Award for design.
Built the full customer journey map and service blueprint for a 3D-printing manufacturer — mapping every touchpoint and closing service gaps.
Designed the customer journey and service blueprint for a media-production company — aligning the client experience with internal delivery.
Built the complete customer journey and designed the operations process for a specialty coffee shop — from first touch to service delivery.
Customer service manager across Alhakmiah's real-estate projects. Lifted satisfaction for Al-Wajha, trained 8 specialists in call handling and client-feedback workflows, and standardized the service experience across three developments.
CX consulting across sectors — journey analysis and pain-point mapping (Lavirium), a service blueprint + online ordering system (Urban Solution), and full campaign builds (Experto).
Led the data transformation and implemented Zoho as a company-wide ERP — migrating and structuring operational data (with outsourced data centers) into a single connected system spanning sales, CRM, and operations.
Designed the entire call-center structure — auto-reply / IVR flows and call routing — and integrated Avaya with the Zoho ERP so every call fed the customer record.
Helped establish Marfaq, a maintenance & facility-management application delivering after-sales maintenance services across Alhakmiah's real-estate projects.
Led the full corporate rebrand — Alsiyani Real Estate → Alsiyani Group. New identity, hierarchy, and brand story, repositioning a real-estate company into a multi-vertical group.
Built EasyClean's new brand identity from the ground up and delivered customer-experience consulting — aligning how the brand looks with how it actually serves.
Marketing manager of Tiraz, Alhakmiah's creative agency — leading a team across creative direction, content, and digital marketing to serve the group's brands.
Account lead for Zenith — client relationship management, strategic planning, branding, and financial oversight delivered through my agency, TBI.
Founded and built GOx from concept to MVP — AI-driven goal tracking across six life areas. Selected by NTDP for the #MVPLAB program.
Co-founded a smart health app tracking calories, glucose, and fitness via an IoT band. Misk Launchpad 6.0, presented at Biban24.
